"CycleTrip" is the delivery rental service specialized for sports bike in Tokyo.

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Would you like to discover a new pleasure in your daily life by experiencing a full-scale luxury bike with a rental plan that suits your lifestyle?
CycleTrip will produce your debut as a cyclist and the encounter with a wide variety of types of bikes.
We also offer delivery service for the bike you requested.Please check the price list of delivery fee from here.

Choose your bike

Rental at the store and return it,
1,000 yen discount on rental fee!!

  • Besv PSA1 White / Smart & compact E-bike

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    19,000JPY/month
    Size
    150cm~
  • BESV PSA1 Yellow / Smart & compact E-bike

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    19,000JPY/month
    Size
    150cm~
  • Besv PSA1 Red / Smart & compact E-bike

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    19,000JPY/month
    Size
    150cm~
  • Besv TRS2 AM / Full suspension confortable eMTB

    E-Bike
    Rental fee
    10,000JPY/day2nd day onwards 6,000JPY/day
    33,000JPY/month
    Size
    158~180cm
  • Besv TRS2 XC / All-round eMTB

    E-Bike
    Rental fee
    9,000JPY/day2nd day onwards 5,000JPY/day
    30,000JPY/month
    Size
    170~190
  • Besv JF1 / High tech & Super lightweight E-bike

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    22,000JPY/month
    Size
    XS(156cm~) M(164cm~)
  • BESV LX1 / Luxury & High-tech E-bike

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    35,000JPY/month
    Size
    free
  • Benelli TAGETE 27.5 CROSS / E-bike with large-capacity storage battery

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    18,000JPY/month
    Size
    XS (155cm-175cm) , S (165cm-185cm)
  • Benelli TAGETE 27.5 / E-bike with large-capacity storage battery

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    18,000JPY/month
    Size
    XS (155cm-175cm) , S (165cm-185cm)
  • Votani H3 / E-bike with useable carrier (can request Spare battery) 

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    15,000JPY/month
    Size
    149cm~
  • Votani Q3 E-bike with useable carrier (can request Spare battery)

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    15,000JPY/month
    Size
    144cm~
  • Benelli ZERO N2.0 / Foldable mini velo E-bike

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    18,000JPY/month
    Size
    145cm~
  • NELPRYDE BURA ULTEGRA 8000 / Ultra light race road bike

    ROAD BIKE
    Rental fee
    9,000JPY/day2nd day onwards 6,000JPY/day
    27,000JPY/month
    Size
    L(180-185cm)
  • Giant DEFY ADVANCED 2 / Long-distance cycling road bike

    ROAD BIKE
    Rental fee
    8,000JPY/day2nd day onwards 6,000JPY/day
    24,000JPY/month
    Size
    S(165〜175cm)
  • GIANT CONTEND SL1 / High-end Aluminium framed model 

    ROAD BIKE
    Rental fee
    7,000JPY/day2nd day onwards 5,000JPY/day
    21,000JPY/month
    Size
    170〜185
  • MERIDA SCULTURA 100 / Racing Road Bike

    ROAD BIKE
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    18,000JPY/month
    Size
    500(165~175cm) 540(175~185cm)
  • Scott SPEEDSTER 40 / Entry level road bike

    ROAD BIKE
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    18,000JPY/month
    Size
    M(170~180cm)
  • Giant CONTEND 1 / Useable entry-level road bike

    ROAD BIKE
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    18,000JPY/month
    Size
    430(XS)155~170 500mm (M) 170〜185
  • Giant CONTEND 2 / Safe road bike with sub brake lever

    ROAD BIKE
    Rental fee
    5,500JPY/day2nd day onwards 3,500JPY/day
    16,500JPY/month
    Size
    535mm(ML) 180〜190
  • KOGA 2017 KIMERA AL SORA / Authentic entry level road bike

    ROAD BIKE
    Rental fee
    5,000JPY/day2nd day onwards 3,500JPY/day
    15,000JPY/month
    Size
    155cm~170cm
  • KOGA 2018 CROSS RACER GRAVEL SORA / Gravel Road Bike

    ROAD BIKE
    Rental fee
    5,000JPY/day2nd day onwards 3,500JPY/day
    15,000JPY/month
    Size
    160cm~175cm
  • COMMENCAL 2018 EL CAMINO 650B / Limited time discount authentic MTB

    MOUNTAIN BIKE
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    9,500JPY/month
    Size
    S (153cm-168cm) , M (168cm-178cm)
  • COMMENCAL EL CAMINO 29er / Limited time discount authentic MTB

    MOUNTAIN BIKE
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    9,500JPY/month
    Size
    S (153cm-168cm) , M (168cm-178cm)
  • Bianchi KUMA 26inch Undeliverable/Not on coupons & discounts

    MOUNTAIN BIKE
    Rental fee
    1,500JPY/day2nd day onwards 1,000JPY/day
    4,000JPY/month
    Size
    160~175
  • Giant ESCAPE R3 DISC / Comfortable hybrid bike with disc brake

    HYBRID BIKES
    Rental fee
    4,500JPY/day2nd day onwards 3,500JPY/day
    13,000JPY/month
    Size
    465(S) 160~175cm
  • ESCAPE RX 3 / Hight-end model of hybrid bike

    HYBRID BIKES
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    12,000JPY/month
    Size
    500mm (M) 170〜185
  • ESCAPE R3 / Best selling hybrid bike

    HYBRID BIKES
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    12,000JPY/month
    Size
    465(S) 160~175cm 500mm (M) 170〜185cm
  • SCOTT SUBCROSS J2 / Stable disc brake Hybrid bike

    HYBRID BIKES
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    12,000JPY/month
    Size
    M(165~175)
  • GIANT ROAM3/ Undeliverable/Not on coupons & discounts

    HYBRID BIKES
    Rental fee
    2,000JPY/day2nd day onwards 1,000JPY/day
    7,000JPY/month
    Size
    430mm (S) 160〜175
  • Liv ESCAPE R3 W / Hybrid bike model for women

    HYBRID BIKES
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    12,000JPY/month
    Size
    155〜170cm
  • GIANT IDIOM 2 / Foldable mini velo

    etc
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    12,000JPY/month
    Size
    420mm (M)155〜180
  • COMMENCAL RAMONES 24+ / Kids MTB

    Kid's
    Rental fee
    3,000JPY/day2nd day onwards 2,000JPY/day
    12,000JPY/month
    Size
    128-145
  • Besv PSA1 White / Smart & compact E-bike

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    19,000JPY/month
    Size
    150cm~
  • BESV PSA1 Yellow / Smart & compact E-bike

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    19,000JPY/month
    Size
    150cm~
  • Besv PSA1 Red / Smart & compact E-bike

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    19,000JPY/month
    Size
    150cm~
  • Besv TRS2 AM / Full suspension confortable eMTB

    E-Bike
    Rental fee
    10,000JPY/day2nd day onwards 6,000JPY/day
    33,000JPY/month
    Size
    158~180cm
  • Besv TRS2 XC / All-round eMTB

    E-Bike
    Rental fee
    9,000JPY/day2nd day onwards 5,000JPY/day
    30,000JPY/month
    Size
    170~190
  • Besv JF1 / High tech & Super lightweight E-bike

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    22,000JPY/month
    Size
    XS(156cm~) M(164cm~)
  • BESV LX1 / Luxury & High-tech E-bike

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    35,000JPY/month
    Size
    free
  • Benelli TAGETE 27.5 CROSS / E-bike with large-capacity storage battery

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    18,000JPY/month
    Size
    XS (155cm-175cm) , S (165cm-185cm)
  • Benelli TAGETE 27.5 / E-bike with large-capacity storage battery

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    18,000JPY/month
    Size
    XS (155cm-175cm) , S (165cm-185cm)
  • Votani H3 / E-bike with useable carrier (can request Spare battery) 

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    15,000JPY/month
    Size
    149cm~
  • Votani Q3 E-bike with useable carrier (can request Spare battery)

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    15,000JPY/month
    Size
    144cm~
  • Benelli ZERO N2.0 / Foldable mini velo E-bike

    E-Bike
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    18,000JPY/month
    Size
    145cm~
  • NELPRYDE BURA ULTEGRA 8000 / Ultra light race road bike

    ROAD BIKE
    Rental fee
    9,000JPY/day2nd day onwards 6,000JPY/day
    27,000JPY/month
    Size
    L(180-185cm)
  • Giant DEFY ADVANCED 2 / Long-distance cycling road bike

    ROAD BIKE
    Rental fee
    8,000JPY/day2nd day onwards 6,000JPY/day
    24,000JPY/month
    Size
    S(165〜175cm)
  • GIANT CONTEND SL1 / High-end Aluminium framed model 

    ROAD BIKE
    Rental fee
    7,000JPY/day2nd day onwards 5,000JPY/day
    21,000JPY/month
    Size
    170〜185
  • MERIDA SCULTURA 100 / Racing Road Bike

    ROAD BIKE
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    18,000JPY/month
    Size
    500(165~175cm) 540(175~185cm)
  • Scott SPEEDSTER 40 / Entry level road bike

    ROAD BIKE
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    18,000JPY/month
    Size
    M(170~180cm)
  • Giant CONTEND 1 / Useable entry-level road bike

    ROAD BIKE
    Rental fee
    6,000JPY/day2nd day onwards 4,000JPY/day
    18,000JPY/month
    Size
    430(XS)155~170 500mm (M) 170〜185
  • Giant CONTEND 2 / Safe road bike with sub brake lever

    ROAD BIKE
    Rental fee
    5,500JPY/day2nd day onwards 3,500JPY/day
    16,500JPY/month
    Size
    535mm(ML) 180〜190
  • KOGA 2017 KIMERA AL SORA / Authentic entry level road bike

    ROAD BIKE
    Rental fee
    5,000JPY/day2nd day onwards 3,500JPY/day
    15,000JPY/month
    Size
    155cm~170cm
  • KOGA 2018 CROSS RACER GRAVEL SORA / Gravel Road Bike

    ROAD BIKE
    Rental fee
    5,000JPY/day2nd day onwards 3,500JPY/day
    15,000JPY/month
    Size
    160cm~175cm
  • COMMENCAL 2018 EL CAMINO 650B / Limited time discount authentic MTB

    MOUNTAIN BIKE
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    9,500JPY/month
    Size
    S (153cm-168cm) , M (168cm-178cm)
  • COMMENCAL EL CAMINO 29er / Limited time discount authentic MTB

    MOUNTAIN BIKE
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    9,500JPY/month
    Size
    S (153cm-168cm) , M (168cm-178cm)
  • Bianchi KUMA 26inch Undeliverable/Not on coupons & discounts

    MOUNTAIN BIKE
    Rental fee
    1,500JPY/day2nd day onwards 1,000JPY/day
    4,000JPY/month
    Size
    160~175
  • Giant ESCAPE R3 DISC / Comfortable hybrid bike with disc brake

    HYBRID BIKES
    Rental fee
    4,500JPY/day2nd day onwards 3,500JPY/day
    13,000JPY/month
    Size
    465(S) 160~175cm
  • ESCAPE RX 3 / Hight-end model of hybrid bike

    HYBRID BIKES
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    12,000JPY/month
    Size
    500mm (M) 170〜185
  • ESCAPE R3 / Best selling hybrid bike

    HYBRID BIKES
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    12,000JPY/month
    Size
    465(S) 160~175cm 500mm (M) 170〜185cm
  • SCOTT SUBCROSS J2 / Stable disc brake Hybrid bike

    HYBRID BIKES
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    12,000JPY/month
    Size
    M(165~175)
  • GIANT ROAM3/ Undeliverable/Not on coupons & discounts

    HYBRID BIKES
    Rental fee
    2,000JPY/day2nd day onwards 1,000JPY/day
    7,000JPY/month
    Size
    430mm (S) 160〜175
  • Liv ESCAPE R3 W / Hybrid bike model for women

    HYBRID BIKES
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    12,000JPY/month
    Size
    155〜170cm
  • COMMENCAL RAMONES 24+ / Kids MTB

    Kid's
    Rental fee
    3,000JPY/day2nd day onwards 2,000JPY/day
    12,000JPY/month
    Size
    128-145
  • GIANT IDIOM 2 / Foldable mini velo

    etc
    Rental fee
    4,000JPY/day2nd day onwards 3,000JPY/day
    12,000JPY/month
    Size
    420mm (M)155〜180

Make a reservation

Choose your bike(If you have color request of the bike, please fill in the message column)

E-Bike
Model Size Price Choose as
needed

BESV PSA1White

150- 6,000 JPY/day
2nd day onwards4,000JPY/day

BESV PSA1Yellow

150- 6,000 JPY/day
2nd day onwards4,000JPY/day

BESV PSA1Red

150- 6,000 JPY/day
2nd day onwards4,000JPY/day

BESV LX1

150- 6,000 JPY/day
2nd day onwards4,000JPY/day

BESV TRS2 AM

158-180cm 10,000 JPY/day
2nd day onwards6,000JPY/day

BESV TRS2 XC

170-190cm 9,000 JPY/day
2nd day onwards5,000JPY/day

BESV JF1Gloss white

XS (156cm~) 6,000 JPY/day
2nd day onwards4,000JPY/day

BESV JF1Gloss white/Gloss Blue / Matte Black

M (164cm~) 6,000 JPY/day
2nd day onwards4,000JPY/day

benelli E-BIKETAGETE27.5 CROSS | Gray

XS (155-170cm) 6,000 JPY/day
2nd day onwards4,000JPY/day

benelli E-BIKETAGETE27.5 CROSS | Gray

S(165cm-185cm) 6,000 JPY/day
2nd day onwards4,000JPY/day

benelli E-BIKETAGETE27.5(2017) | Black

XS size 4'-11" to 5'-7" 6,000 JPY/day
2nd day onwards4,000JPY/day

benelli E-BIKETAGETE27.5(2017) | Black

S size 5'-3" to 6'-3" 6,000 JPY/day
2nd day onwards4,000JPY/day

Votani H3Metallic gray / Metallic blue

149cm- 6,000 JPY/day
2nd day onwards4,000JPY/day

benelli E-BIKEZERO N2.0

145cm- 6,000 JPY/day
2nd day onwards4,000JPY/day

Votani Q3

144cm- 6,000 JPY/day
2nd day onwards4,000JPY/day
ROAD BIKE
Model Size Price Choose as
needed

NEILPRYDEBURA ULTEGURA8000

L(180-185cm) 9,000 JPY/day
2nd day onwards6,000JPY/day

GIANTDEFY ADVANCED 2

S(165-175cm) 8,000 JPY/day
2nd day onwards6,000JPY/day

GIANTCONTEND SL1

170-185 7,000 JPY/day
2nd day onwards5,000JPY/day

MERIDASCULTURA 100

500(165-175cm) 6,000 JPY/day
2nd day onwards4,000JPY/day

MERIDASCULTURA 100

540(175-185cm) 6,000 JPY/day
2nd day onwards4,000JPY/day

SCOTTSPEEDSTER 40

M(170-180cm) 6,000 JPY/day
2nd day onwards4,000JPY/day

GIANT CONTEND 1 | Matt charcoal

M(170-185cm) 6,000 JPY/day
2nd day onwards4,000JPY/day

GIANT CONTEND 1 | Blue

XS(155-170cm) 6,000 JPY/day
2nd day onwards4,000JPY/day

GIANT CONTEND 2 | Sliver

ML(180-190cm) 6,000 JPY/day
2nd day onwards4,000JPY/day

KOGA2017 KIMERA AL SORA | Dimgray / Orange

490 4'-11" to 5'-7" 5,000 JPY/day
2nd day onwards3,500JPY/day

KOGA2017 KIMERA AL SORA | Dimgray / Blue

540 5'-9" to 6'-3" 5,000 JPY/day
2nd day onwards3,500JPY/day

KOGA2018 CROSS RACER GRAVEL SORA | Soft Metalic Green

500 5'-2" to 5'-9" 5,000 JPY/day
2nd day onwards3,500JPY/day
MOUNTAIN BIKE
Model Size Price Choose as
needed

COMMENCAL2018 Commencal EL CAMINO 650B | Black

S size 4'-11" to 5'-7" 4,000 JPY/day
2nd day onwards3,000JPY/day

COMMENCAL2018 Commencal EL CAMINO 650B | Black

M size 5'-7" to 5'-11" 4,000 JPY/day
2nd day onwards3,000JPY/day

COMMENCALEL CAMINO GL 29er

S(153cm-168cm) 4,000 JPY/day
2nd day onwards3,000JPY/day

COMMENCALEL CAMINO GL 29er

M (168cm-178cm) 4,000 JPY/day
2nd day onwards3,000JPY/day
HYBRID BIKES
Model Size Price Choose as
needed

GIANT ESCAPE R3 DISC | Blue / Silver

S(160-175cm) 4,500 JPY/day
2nd day onwards 3,500JPY/day

ESCAPE RX 3

500mm (M) 170〜185 4,000 JPY/day
2nd day onwards 3,000JPY/day

ESCAPE R3

465(S) 160~175cm 500mm (M) 170〜185cm 4,000 JPY/day
2nd day onwards 3,000JPY/day

SCOTT SUBCROSS J2

M(165~175) 4,000 JPY/day
2nd day onwards 3,000JPY/day

GIANT ROAM3(Undeliverable/Not on coupons & discounts)

430mm (S)160〜175 2,000 JPY/day
2nd day onwards 1,000JPY/day

Liv ESCAPE R3 W(Models for women)

155〜170cm 4,000 JPY/day
2nd day onwards 3,000JPY/day
Kids
Model Size Price Choose as
needed

COMMENCALRAMONES 24+

(128cm-145cm) 3,000 JPY/day
2nd day onwards2,000JPY/day
Other
Model Size Price Choose as
needed

GIANTIDIOM 2 | Yellow

M(155〜180cm) 4,000 JPY/day
2nd day onwards3,000JPY/day

DATE

  • Pickup date

  • Return date

Accessories

EXTRA Size / Price Choose as needed

HelmetWhite

One-Size-Fits-All500 JPY(500 JPY per week for long-term rental)

HelmetBlack

One-Size-Fits-All500 JPY (500 JPY per week for long-term rental)

Rear carrier

2,000 JPY

Bicycle bag

1,000 JPY

SPD pedal

1,000 JPY

Cell phone holder

0 JPY

Cable lock

0 JPY

Lamp light

0 JPY

Bottle Cage

0 JPY

Information request form

Delivery place*

*Free delivery area: Ueno, Asakusa, Ryogoku, around Tokyo Station, Ginza, Nihonbashi, Ochanomizu, Yushima, Kudan, Korakuen, and Akihabara.Please check the price list of delivery fee from here.

*Please describe the exact building name or hotel name as the address of bike delivery/collection location.

*Consideration of the infectious risks, our staff will wear a mask when delivery.

* If you rent or return the bike at the Shop,¥1,000 discount will be applied to the daily rental fee. (Please note that “monthly” rental is not eligible for the discount service above.)

Pick up location*
Delivery time*
Return time*
Name*
Email*
Confirm email*
Phone_number*

*Skype/WhatsApp/Wechat ID (If you don't have phone number)

Message

Payment

*Rental fee will be collected on delivery

CycleTrip Terms of Service

Article 1(General Provisions)

This user agreement (hereafter “User Agreement”) determines a contract (hereafter “Rental Agreement”), in relation to bicycles (hereafter “Rental Bikes”) managed by ZuttoRide Sharing (hereafter “Company”) , concluded with the person borrowing the Rental Bike (hereafter “User”). Items not determined in the User Agreement shall be handled according to laws and statutes, and common practices.

Article 2(Reservations)

1. Applications for reservations

  • (1) User, in regard to the borrowing of Rental Bikes, shall, agreeing to the price determined by Company, apply for a reservation, in advance, via the Web, confirming model, rental start date/time, return date/time, delivery location, rider, whether accessories are required, such as helmets etc., and other conditions (hereafter “Rental Conditions”).
  • (2) Company, when there is an application for reservation from the User, shall, in principle, accept such reservations as possible within the scope of the Rental Bikes owned by Company. In such case, the User, excluding any exceptions recognized by Company, shall pay the rental fee determined by Company.

2. Changing reservations

The User shall obtain the approval of Company before changing any of the Rental Conditions.

3. Canceling reservations etc.

  • (1) The User and Company, before the rental start date in Article 2 paragraph 1, shall conclude a Rental Agreement for the Rental Bike, by the User applying for rental of the Rental Bike via the Web, and Company sending a reservation confirmation email to the User.
  • (2) The User or Company may cancel the reservation through notification of the other party by email or telephone.
  • (3) In case the reservation is canceled for the convenience of the User, the User shall pay Company the cancelation fee determined by Company, and, at the point that the cancelation fee is paid, Company shall return the received reservation application fee to the User.

    *Cancelation fee

    • Same-day cancelation 100% of the Rental Fee
    • Previous day cancelation 50% of the Rental Fee

    (In case of cancelation due to bad weather, a cancelation fee shall not be charged. Bad weather, in this case, is defined as alerts or warning reports regarding rain, fog, wind, thunder, and fog in the delivery location 3 days before the start of the rental).

  • (4) In case the reservation is canceled for the convenience of Company, Company shall return the received Rental Fee to the User.
  • (5) The User or Company, unless separately determined in this or later articles, may not make any claims to the other party in regard to the fact that the reservation was cancelled, or the Rental Agreement was not concluded.

4. Replacement Rental Bike

  • (1) In case Company are unable to loan a Rental Bike corresponding to the conditions related to the reserved model or accessories etc. (hereafter ”Conditions”), they shall promptly notify this fact to the User.
  • (2) Company, in case the following item applies, may, if loan of a Rental Bike other than relating to the reservation conditions is possible, offer to loan said Rental Bike (hereafter “Replacement Rental Bike”), which is different to the reservation conditions, to the User.
  • (3) In case the User refuses the offer in Article 4 paragraph 2, the reservation shall be considered canceled, and the provisions of previous Article 3 paragraph 4 shall be applied to handling of the Rental Fee.

Article 3(Loan)

1. Conclusion of a Rental Agreement

  • (1) The User shall confirm the rental fees described on the Web and the Rental Conditions confirmed in this User Agreement, and after the Company confirms the application content and sends a reservation confirmation email to the user, the Rental Agreement shall be concluded.
  • (2) The rider shall observe their duties as a rider and the items determined under this User Agreement when concluding this Rental Agreement.
  • (3) Company, on conclusion of the Agreement, shall record the name, address, and telephone number etc. of the User, and request the User to submit a copy of a photo ID document, such as a driver’s license or passport etc., of the rider.
  • (4) Company, on the conclusion of the Rental Agreement, shall ask the User or rider to provide emergency contact information.
  • (5) Company, when concluding the Rental Agreement, shall specify the method of payment, such as credit card/cash etc.
  • (6) Company, in case the User or rider does not follow the stipulations of this item, may refuse to conclude the Rental Agreement, and cancel the reservation. In such a case, Article 2 paragraph 3 item 5 shall be applied to the handling of the rental fees etc.

2. Refusal of loan

  • (1) Company in case the following apply to the User or rider may refuse to conclude the Rental Agreement, and may cancel the reservation.
    • In case the appropriate height for using a Rental Bike is not achieved.
    • In case it is recognized that they are under the influence of alcohol.
    • In case it is recognized that they are exhibiting symptoms of addiction to narcotics, heroin, or thinners.
    • In case there has been a breach of the Rental Agreement in the past for a loan by Company or Company group.
    • In case there is a breach of this User Agreement.
    • Other cases deemed inappropriate by Company.
  • (2)In case the User or rider is a member of an anti-social influence, such as an organized crime organization, organized crime-related organization, “Sokaiya”(professional racketeers), an organized crime organization under the guise of a social movement, an organized crime organization under the guise of a political movement, or a crime syndicate, or their directors, executive officers, or other persons effectively managing their organization, or constituent members are anti-social influences, Company may cancel the Rental Agreement without any prompting.
  • (3) If the User or rider, either by themselves or via a third party, performs any of the following acts in relation to the Rental Agreement, Company may cancel the Rental Agreement without any prompting.
    • Threatening words or actions, or actions involving violence against the other party
    • Actions that obstruct the business of the other party or cause a loss of trust through the use of deception or authority
  • (4) In case Company cancels this Agreement based on a stipulation of one of the various clauses, even if this causes damage to the User or rider, Company shall not be required to provide any compensation. However, if the cancelation causes damage to Company, the User or rider shall provide compensation for such damage.
  • (5) Regardless of the previous paragraph, in the case of any of the following items, Company may refuse to conclude the Rental Agreement and may cancel the reservation.
    • In case there are no Rental Bikes to loan.
  • (6) In case the conclusion of the Rental Agreement is refused by Company based on the previous paragraph, Article 2 paragraph 3 item 5 shall be applied to the handling of the reservation application fees etc.

3. Establishing a Rental Agreement etc.

  • (1) The Rental Agreement shall be established when the User applies for rental on the Web, Company sends a reservation confirmation email to the User, and the Rental Bike (including accessories. Hereafter the same) is transferred.
  • (2) The transfer in the previous paragraph shall be carried out at the rental start date/time and rental vehicle loan location in Article.

4. Rental Fees

  • (1) Rental fees refer to the total amount described below, and Company shall specify the respective amounts and reference points on the Web.
    • Basic charge
    • Fees for riding items, including helmets etc.
    • Other fees
  • (2) In case Company revise the rental fees after completion of the reservation under Article 2 paragraph 3, User shall pay the lower of the fee applied at the completion of the reservation and the fee at the time of the loan.

5. Changing rental conditions

If the User, after conclusion of the rental agreement, intends to change the rental conditions under Article 3 paragraph 1, they shall first require the consent of Company.

6. Inspection and maintenance etc.

  • (1) Company shall loan the Rental Bike after first inspecting the Rental Bike and performing all necessary maintenance.
  • (2) The User or rider, when borrowing the Rental Bike, shall confirm that there is no maintenance issues with the Rental Bike, and that the Rental Bike satisfies the rental conditions.

Article 4(Usage)

1. Administrative responsibilities of the User

The User or rider, during the time between the transfer and return of the Rental Bike (hereafter “during use”), shall use and store the Rental Bike with the care of a good administrator.

2. Prohibited actions

The User or rider shall not perform any of the actions during use.

  • ・Use the Rental Bike for other than the designated purpose of use, or allow persons other than the rider in Article 2 to ride it.
  • ・Use the rental bike in violation of laws and statutes and standards of public decency, such as two-person riding(or riding with even more people).
  • ・Change the original form of the Rental Bike, through improvements or modifications etc.
  • ・Use the Rental Bike in various trials or races etc. (running on other than ordinary roads, such as circuit tracks or unpaved roads) without receiving the permission of the Company.
  • ・Take the Rental Bike outside of Japan.
  • ・Use the Rental Bike for races, acrobatics, or trials, or use in a place used for races, acrobatics or trials.
  • ・Other actions that breach the Rental Conditions in Article 2.

In case of a breach of any of the above prohibited actions, and an accident, fault, or damage occurs, meaning it is not possible to use the rental vehicle, in addition to the costs of repairing the vehicle, the following amounts shall be paid as business compensation for the period, regardless of the extent of the damage or time required for repair. In case the vehicle cannot be returned, the sale price for a new product of that type (maker preferred retail price etc.) shall be compensated.

  • In case of return in ridable state 20,000 yen per vehicle(before tax)
  • In case of return in un-ridable state 50,000 yen per vehicle(before tax)

3. Disposal of abandoned bicycles

  • (1) In case the User or rider parks or abandons the vehicle in an abandonment prohibited zone, they shall have responsibility for the fees for removing or storing the Rental Bike, usage fees until its return, and in case other damage is caused to Company, the User shall compensate this damage.
  • (2) In case the User or rider does not carry out return procedures for the Rental Bike, and Company bears the costs (hereafter “Search Costs”) required for searching for the Rental Bike, or Company bear the costs (hereafter “Vehicle Management Costs”) required for moving, storing, or picking up the vehicle, the User or rider shall pay the following costs to Company by a date specified by Company.
    • Amount for removing and returning the abandoned bicycle
    • Search Costs and Vehicle Management Costs

Article 5(Return)

1. Responsibility of the User to return

  • (1) User shall return the Rental Bike to the specified location for return by the expiration of the rental period.
  • (2) In case the User is unable to return the Rental Bike during the rental period due to acts of God or other force majeure, they shall promptly contact Company and follow their direction.

2. Checking the rental bike etc.

  • (1) User, in the presence of Company or a party outsourced by Company, shall return the Rental Bike in the same state as it was transferred, excluding deterioration or wear and tear caused by ordinary use. However, when approved by Company, it may be returned without their attendance.
  • (2) User, when returning the Rental Bike, shall return it after confirming that no valuable items of the User, rider, or passenger have been left in the vehicle. Company shall not bear any responsibility for storing valuable items after the return of the Rental Bike.

3. Period etc. for returning rental bicycles etc.

  • (1) If the User extends the rental period based on Article 3 paragraph 4 item 2, they shall pay the rental fee corresponding to the rental period after the change.
  • (2) In case the User, without receiving the approval of Company according to Article 3 paragraph 4 item 2, returns the vehicle after exceeding the rental period, in addition to the fees in the previous paragraph, they shall pay a penalty amount corresponding to twice the exceeded fee for the exceeded time.

4. Location for returning the rental bikes etc.

  • (1) In case the User changes the designated return location based on Article 3 paragraph 4 item 2, they shall bear the costs required for forwarding to the return location (hereafter “Forwarding Costs”).
  • (2) In case the User returns the Rental Bike to a location other than the designated return location without receiving the approval of Company according to Article 3 paragraph 4 item 2, they shall pay a penalty of twice the forwarding costs.

5. Measures in case the rental bikes are not returned

  • (1) Company, in case any of the following items apply to the User, may take legal proceedings, such as criminal prosecution, as well as taking measures to confirm the location of the Rental Bike.
    • Despite the fact that the loan period has expired, there is no response to Company’s request to return the vehicle.
    • In case it is clear it is not returned, such as the location of the user being unclear.
  • (2)In the case of the items in the previous paragraph, Company shall pay to Company the costs required for Company to search for the User and recover the Rental Bike.

6. Agreement on registration and use of rental information

  • (1) Regardless of the provisions concerning handling of personal information in this User Agreement, the User and rider agree that the information on the User or rider, such as name, date of birth, drivers’ license number, and passport number, based on the objective fact of the loan (hereafter “Rental Information”) may be registered in the CyclrTrip loan data managed by Company.

Article 6(Measures related to faults, accidents, and theft etc.)

1. Rental bike accidents

If the User or rider, during use, discovers an error or fault with the Rental Bike, they shall immediately discontinue use, contact Company and follow their direction.

2. Accidents

  • (1) The User or rider, in case an accident occurs related to the Rental Bike during use, shall immediately discontinue riding, and regardless of the scale of the accident, take all legal measures, as well as the measures determined below.
    • Report the status etc. of the accident immediately to the police and Company, and follow the direction of Company.
    • When conducting repair to the Rental Bike based on the instructions in the previous item, other than for cases recognized by Company, this shall be performed at Company or a shop specified by Company.
    • In relation to the accident, they shall cooperate with the survey of the Company or insurance company contracted to Company, and submit documents etc. requested by Company or insurance company without delay.
    • In case there is a settlement or some other agreement with the other party in regard to the accident, they should obtain the permission of Company in advance.
  • (2) User or rider shall, in addition to the previous paragraph, process and resolve the accident at their own responsibility.
  • (3) Company, in addition to advising the User or rider in regard to the processing of the accident, shall cooperate in its resolution. Company does not accept any responsibility for accidents, injury, or other trouble occurring during rental.
  • (4) If an accident, fault or damage etc. occurs, and the rental vehicle cannot be used, the following amount shall be received, as business compensation during the period, regardless of the extent of the damage etc. or the time required for repair etc.
    • In case of return in ridable state 8,000 yen per vehicle per day(before tax)
    • In case of return in un-ridable state 10,000 yen per vehicle per day(before tax)

3.Theft

User and rider, if a theft occurs of the Rental Bike during use, or if other damage is received, shall take the measures determined below.

  • ・In case the Bicycle etc. is lost or stolen, compensate at the new market price for the product (manufacturer desired retail price etc.)
  • ・Promptly report this at the nearest police station.
  • ・Promptly report the damage status etc. and follow the directions of Company.

4. Termination of the Rental Agreement due to unavailability

  • (1)In case the Rental Bike becomes unusable due to fault, accident, theft, or some other reason during the rental period (hereafter “fault etc.”), the rental agreement shall be considered terminated.
  • (2) User or rider, in case of the previous paragraph, shall bear the costs required for the collection and repair etc. of the Rental Bike, and the Company shall not return the received rental fee. However, this does not apply in case the fault occurs for reasons determined in paragraph 3 or paragraph 5.
  • (3)In case of flaws existing before loans, such as faults, the User may accept provision of a “Replacement Rental Bike” from Company. The conditions from providing Replacement Rental Bike shall conform to Article 2 paragraph 4.
  • (4) If User does not accept provision of a Replacement Rental Bike in the previous paragraph, Company shall return the full received rental fee . The same shall apply when Company is unable to provide a Replacement Rental Bike.
  • (5) In case the fault occurs for a reason not attributable to the User, rider, or Company, Company shall deduct the rental fee corresponding to the period from the loan until the end of the contract from the received rental fee, and return the balance to User.
  • (6) User or rider, excluding the measures determined in this article, may not bill Company for damages occurring as a result of not being able to use the Rental Bike in any circumstances.

Article 7(Compensation and reimbursement)

1. Reimbursement or business compensation by User

  • (1) In case the User or rider, during use, causes damage to a third party or Company, they shall reimburse for such damages by themselves. However, this does not apply when the event is attributable to Company.
  • (2)Among the damages caused to Company described in the previous item, damages caused by accidents, theft, faults attributable to the User or rider, or damages caused by being unable to use Rental Bike due to dirt or damage to the Rental Bike, shall be paid by the User or rider.

2. Cancelation of Rental Agreement

Company, in case the User or rider breaches this User Agreement during the loan period, may cancel the Rental Agreement without any notification or prompting, and promptly seek return of the Rental Bike. In such a case, Company shall return the received Rental Fee to the User.

3.Termination of consent

  • (1) User, even during the Rental Period, may cancel the Rental Agreement after gaining the approval of Company. In such a case, Company shall deduct the rental fee corresponding to the period from loan until return from the received rental fee, and return the balance to the User. However, this shall not be returned in case of cancelation within 24 hours.
  • (2) User, in case of cancelation in the previous paragraph, shall pay the following cancelation charges to Company. Cancelation fees={(basic fees corresponding to the planned rental period)-(basic fees corresponding to period from loan until return)}×50%

4. Purpose of using personal information

  • (1) User (including person applying for Rental Agreement) and rider agree that Company may use personal information of the User or rider for the following purposes. Company may also record conversations with the customer, in order to maintain the accuracy of the content discussed or notified by the Customer.
    • ・To confirm or examine the identification of the User or rider.
    • ・To the extent necessary within the Rental Agreement, the personal information of the Customer may be disclosed or provided to third parties to whom Company entrust work.
    • ・To provide guidance to the User or rider about the products or services of other companies, such as bicycle or insurance companies, and various event campaigns etc. , through the sending of printed advertisements, or electronic mail.
    • ・To carry out questionnaire surveys with Users or riders for the purpose of product development or improving customer satisfaction.
    • ・When providing this service, acquire GPS positional information and riding route information (hereafter “Positional Information etc.) via the terminal loaded on the Rental Bike.
    • ・To statistically summarize and analyze personal information and create statistical data processed in a form that the individual cannot be identified or specified.
    • ・The purpose of use must be clarified in advance before acquiring personal information of the User for purposes other than those determined in the previous paragraph.

Article 8 Miscellaneous provisions

1. Offset

Company, when undertaking financial obligations in relation to User based on these terms and provisions, may offset any financial obligations that the User may have in relation to Company.

2. Consumption tax

User shall pay consumption tax on these transactions based on these terms and provisions to Customer.

3. Delinquency damages etc.

In case the User, rider, or Company fail to perform their financial obligations based these terms and provisions, they shall pay a delinquency charge equivalent to a rate of 14.6% per annum in relation to the other party.

4. Governing law etc.

  • (1) The governing law is Japanese law.
  • (2) In case of any discrepancies between the Japanese language contract and English language contract, the Japanese contract shall take priority.

5. User Agreement

  • (1) Company may revise the User Agreement without notice or determined separate provisions for the User Agreement.
  • (2) In case Company revise or set separate provisions for the User Agreement, this shall be described in the pamphlets issued by Company, the fee table, and the website. The same applies to when changing the agreement.

6. Court of jurisdiction

In case a dispute occurs in relation to rights and duties based on these terms and provisions, this shall be settled by a Court with first exclusive jurisdiction in the area where Company is located.

(This User Agreement is current as of July 1, 2018.)

(This User Agreement was revised on October 1, 2019.)

 I agree to the terms described above.

Please check the details below before reservation!
  • Available time : 9am to 6pm everyday.
  • Please make a reservation by the day before reservation date.
    * If the rental is on the day, please make inquiries directly by phone.(+81(3)-6773-1210)
  • After we received your reservation, we will send back confirmation email.
    * when you apply after 6pm, we will contact you the next day after 9am.
    * Please contact us if you don't receive a reply from us after more then two days.
  • We will check your passport or other Identification(ID) when we deliver the bike.
    * you are not able to borrow the bike, unless you show us your ID.

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