How can I cancel my reservation? Will a cancellation fee apply when cancelling a reservation?
The User or Company may cancel the reservation through notification of the other party by email or telephone.
In case the reservation is canceled for the convenience of the User, the User shall pay Company the cancelation fee determined by Company, and, at the point that the cancelation fee is paid, Company shall return the received reservation application fee to the User.
*Cancelation fee
Same-day cancelation 100% of the Rental Fee
Previous day cancelation 50% of the Rental Fee
(In case of cancelation due to bad weather, a cancelation fee shall not be charged. Bad weather, in this case, is defined as alerts or warning reports regarding rain, fog, wind, thunder, and fog in the delivery location 3 days before the start of the rental).